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FASTSIGNS® Earns #1 Spot in "Business Services" for High Franchisee Satisfaction

FASTSIGNS International, Inc. is entering 2016 with another pat on its back. The worldwide franchisor for the more than 600 FASTSIGNS® sign, graphic and visual communications centers ranked No. 1 in the “Business Services” category of Franchise Business Review’s (FBR) Top 200 Franchises list. In other areas of the list, FASTSIGNS ranked No. 9 in the “Enterprise – 250+ Locations” category and No. 11 in the overall “Best of the Best.”

The FBR Top 200 is a comprehensive ranking of the nation’s top franchises based on franchisee satisfaction. For the 2016 report, FBR surveyed 28,000 franchise operators who represent 339 brands. The survey featured 33 benchmark questions ranking franchisors in in various areas, such as financial opportunity, training and support, leadership, operations and product development, core values, general satisfaction and the franchisee community. It also included 16 additional questions surrounding market area, demographics, business lifestyle, etc.

“Ranking each year in the FBR Top Franchises list speaks volumes to how invested we are in our franchisees’ success,” FASTSIGNS International, Inc. EVP of Franchise Support and Development Mark Jameson said. “No other ranking takes as deep of a look into franchisees’ satisfaction. They’re the people who are truly moving the needle and driving the franchise’s growth – their satisfaction with the business model is critical to the health and success of the franchise and continued expansion.”

This isn’t the franchise’s first ranking on the FBR Top 200. In 2015, FASTSIGNS was inducted in the FBR Hall of Fame for demonstrating reliable performance through 10 consistent years of annual placement in its Top Franchises list. FBR also recognized FASTSIGNS as one of the leading franchises for military veterans. In the company’s recent review that was completed by 44 percent of its franchise system, it received an overall rating of 4.2 out of 5.

FBR President and COO Michelle Rowan, CFE said: “I have had the pleasure of working with the FASTSIGNS team since 2006. They continue to amaze me with their commitment to the franchisee – their success and enjoyment in the FASTSIGNS system. Everyone from the corporate staff, to the franchisees and employees seem aligned to continue driving the brand forward.”

In 2015, FASTSIGNS achieved global revenues of $400 million, reached its 600-unit milestone, signed more than 50 franchise agreements and opened more than 40 units. Due to the rising worldwide need for visual communications and digital signage technology, the company expects to open another 60 to 70 locations in 2016, as well as finalizing master franchise agreements in two new countries.